Soft skills, a term overheard but rarely understood well, studies suggest that these are becoming extremely important for employees to have. These are the skills that add value to your job, and can be anything starting from communication skills to persuasion, management and leadership skills. These inherently increase or diminishes the value of hard skills that we bring to the table in any job. This training is specifically designed to help you understand your clients, colleagues and management better. The best we can offer here is you being able to interact, persuade and involve people more efficiently adding value to your life as a whole.